Description
The Kansas Department of Corrections (KDOC) is seeking proposals from contractors to provide hosted phone services at KDOC facilities. The contract will be for a period of three years, with the option to renew for two additional 12-month periods. The contractor will be required to provide a range of services, including call processing, voicemail, and call recording, as well as maintenance and support. The contractor will also be required to comply with various laws and regulations, including those related to immigration, sexual harassment, and discrimination.
• The contractor must provide hosted phone services to KDOC facilities, including call processing, voicemail, and call recording.
• The contractor must comply with various laws and regulations, including those related to immigration, sexual harassment, and discrimination.
• The contractor must provide maintenance and support for the hosted phone services.
• The contractor must ensure that all products and services meet or exceed the requirements of the specification.
• The contractor must provide a cost proposal that includes all costs associated with the provision of the hosted phone services.