E-ZPass® InterOPerability (EZIOP) Hub Consultant Services

Description of Goods or Services to Be Bid: The E-ZPass InteraOPerability (EZIOP) Hub Consultant (the “Consultant”) will provide comprehensive technical and project management support to the E-ZPass InterAgency Group (“IAG”) in overseeing the EZIOP Hub program (“EZIOP Hub”). The Consultant will be responsible for facilitating effective coordination among stakeholders, supporting governance and operational functions, and ensuring quality assurance across all aspects of Hub development and maintenance. Key areas of responsibility include: • Project Coordination and Management: Supporting ongoing project meetings, SharePoint administration, document reviews, invoice validation, KPI monitoring, and change order processing. • Governance and O&M Support: Providing technical oversight for the onboarding of new customer service centers (E-ZPass CSCs), the integration and exchange of data with other Hubs, and monitoring incident/case resolution, releases, documentation, audits, and compliance activities. FUNDING: 100% Operating Range: $1M - $5M Goals: MBE: 15% WBE: 15% SDVOB: 6% Eligibility/ Qualifications Requirements/ Preferences Visit our website at https://www.mta.info/doing-business-with-us/procurement/bridges-and-tunnels for more details and information on obtaining bid documents. ****PLEASE NOTE- WE CANNOT PROCESS DOCUMENT REQUESTS WITHOUT An MTA BIDDER/SUPPLIER NUMBER. PLEASE ACCESS THE MTA VENDOR PORTAL, WWW.MYMTA.INFO, TO REGISTER AS A BIDDER**** Type Of Solicitation: RFP Price For Bid Documents: $0 Document Availability Date: 11/18/2025 Business enterprises awarded an identical or substantially similar procurement contract within the past five years: PSC-15-2972 Gannett Fleming Engineers and Architects, P.C. Service-Disabled Veteran-Owned Business (SDVOB) SDVOB Goal: 6.00% Minority / Women Business Enterprise contracting goals (MWBE) MBE Goal: 15.00% WBE Goal: 15.00%