Interpreting Services for Consultative Examinations

The Maryland State Department of Education, Division of Rehabilitation Services, Disability Determination Services (MSDE, DORS, DDS) is seeking a qualified and experienced contractor to provide interpretation services for consultative examinations. The contractor will provide on-site and telehealth interpretation services for claimants with Limited English Proficiency (LEP) in support of the disability determination process. The services will be provided on an as-needed basis, and the contractor must be able to supply interpreters with short notice when necessary. The contract will be for a period of five years, with no renewal options. • The contractor must have at least three years of professional experience providing interpretation services specifically with medical and psychological exams. • The contractor must provide interpretation services in a wide range of spoken languages, including but not limited to Spanish, French, Mandarin, Russian, Amharic, Arabic, Haitian Creole, Korean, and Vietnamese. • The contractor must maintain and provide a copy of an interpreter’s attendance verification form, signed by the examiner and the interpreter. • The contractor must maintain and provide incident reports for all service issues, including interpreter no-shows or language mismatches. • The contractor must provide monthly itemized invoices that include claimant name, authorization number, case ID and fiscal ID, date, time and location of service, language provided, and amount due.