Employee Recognition and Service Awards Platform

The University of Iowa seeks a qualified vendor to design, implement, and manage a comprehensive employee recognition and service awards platform for both the university and its health‑care system. The solution must support milestone service awards (5‑year increments up to 50+ years), a rewards marketplace, customizable acrylic statues, robust reporting/analytics, mobile and frontline accessibility, and integration with existing HRIS and Microsoft tools. The vendor will provide the software platform, award catalog, fulfillment services, implementation, training, ongoing support, and account management for a base term of two years with up to five optional two‑year extensions. The university anticipates recognizing 1,500‑2,500 employees annually. • Provide a cloud‑based recognition software with peer‑to‑peer, manager, and leadership features. • Manage service‑award tracking, catalog creation, custom acrylic statues, and fulfillment logistics. • Offer a tiered rewards marketplace that scales with years of service. • Deliver reporting dashboards, analytics, and data integration (HRIS, SSO, APIs). • Ensure mobile, multilingual, and accessibility compliance for frontline staff. • Supply implementation planning, training, and dedicated account management. • Meet security, privacy, and HIPAA/BIA requirements for any PHI handling.