Description
Gwinnett County’s Department of Water Resources is seeking a vendor to deliver a turnkey Laboratory Information Management System (LIMS) on a multi‑year, renewable contract. The solution must be a cloud‑hosted SaaS platform that replaces the existing on‑premises LIMS, migrates 20 years of historic data, integrates with a defined suite of laboratory instruments, and provides full‑scale support, training, and security compliance. The vendor will manage all phases from needs assessment through implementation, testing, and ongoing support, with a mandatory go‑live within 365 days of the Notice to Proceed.
• Provide complete LIMS software, installation, warranties, maintenance, and 24/7 support.
• Migrate historic data (≈20 years) from Excel‑based archives and integrate instrument parsers for 13 listed lab instruments.
• Deliver API access (minimum 5 seats), SOC 2 Type II compliance, SSO/MFA, AES‑256 encryption, and a disaster‑recovery plan (RTO ≤ 12 h, RPO ≤ 4 h).
• Conduct training (train‑the‑trainer, in‑person/virtual) and produce all user and admin documentation.
• Manage the project with a dedicated PM, adhere to a one‑year implementation schedule, and support up to 36 distinct user licenses (end‑user, view‑only, supervisor, admin).