Case Management / Handling System

Prisoners' Legal Services of New York seeks input from qualified vendors to develop and refine specifications for a comprehensive, customizable off-the-shelf case management system or custom-built case management system (“the Project”). PLS has the following requirements for the project: 1. Maximized efficiency for case handlers by ensuring input of case information in a uniform way across PLS; 2. Capacity to save all litigation and case-related materials electronically; 3. Ability to migrate case-related data and documents from current case management system into new platform; 4. Training, documentation, and post-implementation support; and 5. Foundation for ongoing system maintenance. Contract requirements may be fulfilled by a subcontracting, joint venture, or co-production arrangement, but such arrangement must be explained in detail.