RFQ #2026036 - KnowBe4 Defend Subscription with Installation and Configuration Services

This solicitation seeks a California‑certified small or micro‑business to provide a 12‑month subscription to KnowBe4 Defend, an AI‑powered email‑security platform, and to perform installation and configuration services for a single Microsoft 365 tenant. The contractor must configure transport rules, connectors, user groups, alerts, banners, allow/deny lists, and provide an API key for SIET integration, while delivering ongoing support, patches, and upgrades at no extra charge. Eligibility is limited to SB/MB firms; bids ≥ $250,000 are non‑responsive. The work must be completed within 45 working days after PO issuance, and the contract term is 12 months. • Eligibility: California‑certified Small Business or Micro‑Business only. • Scope: Subscription licensing, remote PowerShell‑based deployment, configuration of Exchange Online, and post‑deployment support. • Timeline: RFQ posted Oct 9, questions due Oct 15, award expected within 45 days after submission, delivery required within 45 working days of PO, contract term 12 months. • Budget: Estimated contract value between $5,000 and $249,999.99; vendor must complete cost worksheet. • Mandatory deliverables: Cover letter, RFQ checklist, Payee Data Record, Bidder Declaration, CUF documentation (if applicable), SB certification, and completed cost worksheet.