Description
The South Carolina Department of Transportation is seeking an HP‑authorized service provider to deliver comprehensive maintenance, repair, and consumable supply for two HP PageWide XL Pro 8200 large‑format printers located in Columbia, SC. The contract covers preventive maintenance, on‑site repair, remote technical support, firmware updates, and the provision of OEM consumables, with a performance period of up to three years and the possibility of annual renewals. The award will be made to the lowest responsible and responsive bidder, requiring vendor registration, proof of HP authorization, and compliance with state procurement statutes.
• Provide monthly on‑site preventive maintenance and corrective repair for each printer (response ≤ 1 business day, remote support ≤ 2 hours).
• Supply OEM HP consumables (ink cartridges, printheads, maintenance cartridges, waste containers) on an as‑needed basis, priced separately.
• Maintain all work with the contractor’s own staff (no subcontracting), carry required insurance, and submit detailed service reports after each visit.