Provision and Implementation of a Laboratory Information Management System on a Multi-Year Contract

Gwinnett County’s Department of Water Resources is seeking a vendor to deliver a complete, turnkey Laboratory Information Management System (LIMS) on a multi‑year SaaS contract. The solution must replace the existing on‑premises LIMS, migrate 20 years of historical data, integrate with a defined set of laboratory instruments, and meet strict security and disaster‑recovery requirements. Implementation, testing, and full operational capability must be achieved within 365 days of the Notice to Proceed, with annual contract renewals possible for up to five years. • Deliver a cloud‑hosted LIMS covering all functional blocks (sample tracking, QA/QC, reporting, data capture, etc.) and provide out‑of‑the‑box configuration only. • Perform data migration from the legacy Sample Master system, ingesting ~20 years of Excel‑based data and validating accuracy. • Integrate with 13 listed laboratory instruments and provide APIs (minimum 5 seats) for external systems (Hach WIMS, ArcGIS, CentralSquare EAM). • Provide comprehensive training, documentation, and 11‑hour‑per‑day support (Mon‑Fri) plus warranties and maintenance. • Meet SOC 2 Type II, SSO/MFA, AES‑256 encryption, U.S. data‑sovereignty, and a 12‑hour RTO / 4‑hour RPO disaster‑recovery plan.