Description
The State of South Carolina Department of Public Health seeks a fixed‑price, cloud‑based SaaS solution to collect, store, and analyze statewide Emergency Medical Services (EMS) electronic patient care reports (ePCR) and related licensing/credentialing data. The contractor must deliver a compliant NEMSIS‑compatible platform, real‑time analytics, geospatial dashboards, robust security and privacy safeguards, data migration of historic records, ongoing 24/7 support, training for agency staff, and a qualified lead EMS researcher to produce monthly research articles and support funding opportunities. The award will be a single‑source contract with a maximum term of seven years (initial two‑year term plus up to five one‑year renewals).
• Provide a SaaS EMS data reporting system that meets NEMSIS 3.4/3.5 standards and integrates with state health information exchanges and opioid‑related portals.
• Deliver security, privacy, business continuity, and disaster‑recovery plans, plus migrate at least six years of historical EMS data (~25 k users).
• Supply a PMP‑certified Project Manager, a qualified Lead EMS Researcher (MPA/MPH/PhD), training for ~40 administrators, and 24×7 support throughout the contract term.