Description
The Maryland Lottery & Gaming Control Agency (MLGCA) is seeking a vendor to design, build, operate, and maintain an Instant Ticket Lottery Machine (ITLM) central system and associated instant‑ticket vending machines for veterans’ and fraternal organizations. The scope includes:
• Provision of a primary data‑center site and a fully redundant hot‑backup site (≥50 mi apart).
• Development of a central software platform that runs 365 days/yr, generates required financial and regulatory reports, supports NACHA file creation, and handles “Sweep on Demand.”
• Supply, installation, and ongoing support of instant‑ticket machines with barcode/QR‑code, secure validation numbers, and printable “Print‑on‑the‑Fly” capability.
• Delivery logistics to ITLM facilities statewide within 24 hours of warehouse pick‑up, with signature verification.
• Staffing of on‑site personnel (project manager, computer‑room operators, network specialist, integration specialist) at both primary and backup sites.
• Compliance with future legislative changes, scalability for additional facilities, and rigorous testing by an independent lab.