The VA’s Northern Indiana Healthcare system needs a full upgrade of its ScriptPro pharmacy workflow management system at the Marion and Fort Wayne VA Medical Centers. Because the system is proprietary, only ScriptPro USA can provide the required hardware, software, installation, and 12‑month maintenance support. The contract will be a firm‑fixed‑price purchase order with a base period of up to 18 months (six months for delivery/installation and twelve months for support). This is a sole‑source RFQ targeting a small‑business vendor.
• Upgrade includes new ScriptPro hardware, software, and professional services.
• Delivery and installation must be completed within six months of award.
• Follow‑on maintenance and support for 12 months after successful installation.
• Work is performed at two VA pharmacy sites in Indiana.
• Sole‑source justification based on proprietary code and exclusive technician qualifications.
• Firm‑fixed‑price, small‑business set‑aside, NAICS 339112.
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