Office of Workforce Development Case Management System

The Office of Administration, Information Technology Services Division and the Department of Higher Education and Work Force Development are seeking a case management system for the Office of Workforce Development. The system should be able to support the office's operations and provide a comprehensive solution for case management. The selected vendor will be responsible for designing, implementing, and maintaining the system. • The system should be able to track and manage cases, including client information, services provided, and outcomes. • The system should be able to generate reports and provide analytics to support decision-making. • The system should be user-friendly and accessible to staff with varying levels of technical expertise. • The system should be able to integrate with existing systems and infrastructure. • The vendor should provide training and support to ensure a smooth transition to the new system.