Description
The Idaho Department of Juvenile Corrections (IDJC) seeks a ready‑to‑use online certifications software platform (COTS or SaaS) that will deliver a comprehensive suite of employability‑skill and OSHA‑related courses to juvenile correction facility residents. The solution must be hosted off‑site, meet stringent security, privacy, accessibility (WCAG 2.1 AA), and insurance requirements, and support configuration, training, and ongoing maintenance with a minimum 98 % uptime guarantee. The contract is an “all‑or‑none” award based on the lowest total price, with a one‑year initial term and up to four optional one‑year renewals.
• Provide all required courses (employability skills + OSHA) totaling ~20 hours of instruction, accessible on desktop, laptop, and mobile browsers.
• Deliver a secure, U.S.–based hosted SaaS solution with encryption at rest and in transit, data‑ownership retained by IDJC, and a 60‑day data‑return clause on termination.
• Supply implementation (≤ 60 days), virtual training (≤ 10 business days after go‑live), and ongoing support (2‑hour response, 99 %+ uptime) with full documentation, VPAT/ACR, and a completed security questionnaire.
• Maintain required insurance coverages (CGL, automobile, workers’ comp, cyber) and certify compliance with Idaho’s “No Public Funds for Abortion” Act and boycott‑related statutes.