Statewide Cashiering System

The State of Tennessee is seeking vendor input for a modern, statewide cashiering system that will replace its fragmented legacy solution and tightly integrate with the Edison ERP. The solution must handle multiple payment types, provide extensive reporting, support offline cash/check processing, and meet rigorous U.S.-only data residency, PCI‑DSS, SOC 2, and FIPS encryption requirements. Vendors are asked to describe functional capabilities, implementation approach, support models, security compliance, and pricing structures. • Integrates with the State’s Edison ERP (AR & GL) via APIs or middleware. • Accepts cash, checks, ACH/e‑check, credit/debit cards, and supports split payments, refunds, and voids. • Provides web‑based, cross‑platform access with hardware compatibility (cash drawers, receipt printers, card readers, check scanners). • Meets security standards: PCI‑DSS 4.0.1, SOC 2 Type II, FIPS 140‑3, US‑only data residency, MFA/SSO, and cyber‑liability insurance. • Includes comprehensive implementation, training, disaster‑recovery, and support plans; pricing methodology and tiered service models required.