Non-Emergent Medical Transportation Services - Phoenix VA Healthcare System

The Department of Veterans Affairs, Veterans Integrated Service Network (VISN 22), Network Contracting Office (NCO) 22 is seeking contractors interested in providing a quote for Non-Emergent Wheelchair, Stretcher, and Ambulatory Transportation Services at the Phoenix VA Healthcare System. The contractor shall provide all vehicles, personnel, management, supplies, equipment, and necessary reporting for the provision of non-emergent ambulatory, wheelchair, and stretcher transportation services. The contractor shall make these non-emergent ambulatory, wheelchair, and stretcher transportation services available to the VA as needed, 24 hours a day, seven days a week. Key services include: • Pre-arranged, scheduled, unscheduled, and will call door-to-door service from beneficiary’s apartments and homes, and other areas designated by the Patient Travel Office (PTO) to get to and from scheduled medical appointments • Discharges from PVAHCS inpatient wards, the Emergency Department, as well as transports to and from contracted nursing homes • Transport of miscellaneous items with the patient, such as luggage, medical records, medication, and comfort items • Providing two on-site Transportation Coordinators for PVAHCS VA Travel Department