Description
The State of Alabama’s Department of Human Resources (DHR) is seeking qualified vendors to provide Language Line Services for its Family Services program in FY26. The solicitation is a Quick‑Quote (RFQ) and includes multiple rounds for interpreter skill testing and potential additional rounds. Vendors must be able to supply on‑demand interpreting (telephone, video, and in‑person) across a variety of languages to support DHR staff and the families they serve.
• Provide 24/7 multilingual interpreting (telephone/video) for family services cases.
• Conduct interpreter skill‑testing and certification as required by DHR.
• Offer scalable service capacity for multiple rounds (up to three) within the FY26 period.
• Must comply with Alabama’s Quick‑Quote contractual terms, including E‑Verify, electronic payment acceptance, and tax‑exemption compliance.