Provision and Implementation of a Laboratory Information Management System on a Multi-Year Contract

The County of Gwinnett is seeking a vendor to deliver a complete, cloud‑hosted Laboratory Information Management System (LIMS) for its Water Resources Laboratory. The contract covers software licensing, installation, data migration from an existing on‑premises LIMS, instrument integration, training, ongoing support, and multi‑year maintenance. The solution must meet extensive functional, technical, security, and regulatory requirements and be fully implemented within one year, with the contract renewable up to five years. • Provide a turnkey SaaS LIMS platform (no custom code beyond configuration) with full functionality for lab, field, QC, reporting, and analytics. • Deliver installation, on‑site testing, data migration from Sample Master v10.5.0.2, instrument parsers, and integration with Hach WIMS, ArcGIS, and CentralSquare EAM. • Supply training, documentation, 24/7 support (minimum 11 hours/day), warranties, and meet stringent security standards (SOC 2 Type II, SSO/MFA, AES‑256, US‑based data storage).