Description
Puget Sound Regional Fire Authority is seeking a qualified firm to implement, configure, and support a cloud‑based NetSuite ERP solution that will replace its legacy Tyler Munis system and integrate with a suite of third‑party applications. The contractor must provide full‑service implementation (project management, data migration of ~40,000 tables/1.5 TB, system configuration, testing, training, and go‑live support) as well as ongoing post‑implementation support, including 24/7 help‑desk, SLA‑based maintenance, and optional add‑on modules. Licensing for NetSuite must be supplied by the vendor, and the solution must meet Washington state security, records‑retention, and compliance requirements.
• Core functional areas: finance & accounting, procurement & inventory, contracts & grants, payroll & workforce, document management, and reporting/analytics.
• Mandatory integrations: Snowflake (one‑way sync), NeoGov, Collective Data, Stampli, UKG Telestaff, and a to‑be‑determined HRIS.
• Deliverables include a fully configured NetSuite instance, data‑migration plan, integration components, comprehensive training materials, and a multi‑year support agreement.
• Proposal deadline is 2 PM on 22 June 2026; pre‑proposal virtual meeting held on 22 May 2026; questions due by 12 June 2026.