Field Service Management Solution

The Chelan‑Puget Sound Public Utility District awarded a $650,000 contract for a Field Service Management (FSM) solution aimed at digitizing and streamlining its field workforce operations. The scope includes providing a platform that replaces paper‑based processes for planning, scheduling, and documenting field work, with features such as offline data access, consolidation of technology tools, and enhanced engagement with district technology resources. The award went to OverIT International Inc, a private vendor specializing in IT solutions. This contract reflects a full‑and‑open competition RFP and targets a comprehensive software solution to improve operational efficiency and reduce manual errors. • Budget: $650,000 (ballpark estimate) • Objective: Deploy a cloud‑based FSM platform with offline capabilities and integration with district data • Awarded Vendor: OverIT International Inc (single‑award)