Payment Kiosk Services Solution

The City of Mesa awarded a firm‑fixed‑price contract for a Payment Kiosk Services Solution to AllKiosk, LLC. The contract requires the vendor to provide, install, and maintain payment‑kiosk hardware and software that accepts cash and card payments, supports bilingual (English/Spanish) interfaces, and transmits transaction data electronically within 24 hours. The solution must be ADA‑compliant, include 24 × 7 support, and meet PCI‑DSS security standards. The base period is three years, with the possibility of two one‑year renewals and a six‑month extension. The award amount disclosed is $1,000, indicating a pilot or limited‑scope implementation. • Scope: full‑service kiosk hardware, software, installation, training, and ongoing support. • Term: 3‑year base, plus optional renewals/extension. • Evaluation: qualifications (150 pts), solution approach (500 pts), pricing (350 pts). • Award: AllKiosk, LLC received the contract for $1,000.