Demand Response Public Transit and Paratransit Services

The City of Rock Hill has awarded a contract to York County Council on Aging, Inc. for Demand Response Public Transit and Paratransit Services. The contract commenced on January 15, 2024, and is set to terminate on June 30, 2025. The services include curb-to-curb demand response and paratransit services, with the contractor responsible for providing and maintaining vehicles, managing operations, and reporting. The City is responsible for adopting policies, ensuring service quality, and approving procurements and budgets. The contract includes requirements for monthly reports, insurance, and compliance with federal guidelines. Key aspects of the contract include: • The contractor will provide demand response and paratransit services to the City, with a focus on curb-to-curb transportation. • The City will pay the contractor by passenger mile, with some approved passengers allowed attendants or additional passengers. • The contractor must follow all scheduling rules, pickup window rules, and instructions outlined by the FTA and City of Rock Hill policies. • The contractor is responsible for providing monthly reports to support monthly invoices, including lists of all trips and monthly summary information. • The City has two paratransit vehicles that the contractor may lease, and the contractor is responsible for maintaining these vehicles. • The contractor must comply with all federal guidelines outlined in 49 CFR Part 37 – Transportation Services for Individuals with Disabilities and any other related federal rules and requirements related to transit and paratransit services. • The contract includes a provision for the contractor to provide insurance, including commercial general liability, automobile liability, and worker's compensation insurance. • The contract also includes a provision for the contractor to provide a signed Certificate of Insurance, which shall name the City as an additional insured. Some key points to consider when evaluating this contract in relation to similar contracts include: • The scope of work and services provided by the contractor • The payment structure and rates • The requirements for reporting and compliance with federal guidelines • The responsibilities and liabilities of the contractor and the City • The provisions for insurance and indemnification