Enterprise VoIP Hybrid Cloud Telephony Solution

The contract is for the migration of Florida State University's (FSU) current enterprise telephony systems to a hybrid cloud unified communications as a service/contact center as a service (UCaaS/CCaaS). The new solution design should demonstrate a highly available and redundant system with local survivability across two data centers and multiple remote branches. The design should also support new and existing collaborative applications, increase network efficiencies, reduce costs, and maintain a high level of security and detection. The scope of work includes professional services for the migration and decommissioning responsibilities. • The contract is an Invitation to Negotiate (ITN) with a solicitation number of ITN 6652-4. • The ITN is for the Enterprise VoIP Hybrid Cloud Telephony Solution. • The contract is expected to be awarded to a qualified respondent with experience providing similar services to that of the size and scope of FSU. • The respondent must have strong and detailed project management skills, including full detailed scopes of work and visual designs. • The contract includes a separate statement and invoice of work with detailed steps for the migration and decommissioning responsibilities.