The County of Sacramento issued a Request for Proposal (RFP) for over-the-phone interpretation services. The contract was awarded to four vendors: CyraCom International, Inc (Voiance), Interpreters Unlimited, Inc., LanguageLine Services, and Telelanguage, Inc. The vendors will provide interpretation services on an as-needed basis for various County departments. The contract was evaluated based on qualifications, reference checks, pricing, and risk assessment.
• The contract is for over-the-phone interpretation services
• The services will be provided on an as-needed basis
• The contract was awarded to four vendors
• The evaluation criteria included qualifications, reference checks, pricing, and risk assessment