21/0212 - Voice Over Internet Protocol (VOIP) System Products, Support Services and Related Items

This contract is for the provision of Voice Over Internet Protocol (VOIP) system products, support services, and related items for Harris County. The contract was awarded to Presidio and has a duration of 5 years, with the option for renewal. The contract involves the provision of software and services for the contact center, including installation and maintenance. The subcontractors listed include NICE Ltd, Nuance, and Variphy, who will provide software and services for the contact center. • The contract has a total value of approximately $3.2 million over 5 years. • The contract involves the provision of VOIP system products, support services, and related items. • The subcontractors will provide software and services for the contact center. • The contract has a duration of 5 years, with the option for renewal. • The contract was awarded to Presidio, with Shari Bosco as the vendor contact. • The purchasing contacts for the contract are Cheryl Daniels and Patrick Acosta.