NCQA & CMS CERTIFIED SURVEY VENDOR SERVICES

The Inland Empire Health Plan (IEHP) is seeking a vendor to provide NCQA & CMS Certified Survey Vendor Services. The primary goals of this partnership are to comply with all requirements and guidelines as specified by CMS, DMHC, NCQA, and to complete all surveys and projects by timelines set forth by IEHP. The contract was awarded to Symphony Performance Health, Inc., DBA SPH Analytics, who was determined to be the lowest, responsive, and responsible bidder. The scope of work includes providing certified survey vendor services to support IEHP's compliance with regulatory requirements. • The vendor will be responsible for conducting surveys and providing reports to IEHP. • The vendor will be required to comply with all applicable laws and regulations. • The vendor will be expected to maintain the confidentiality of all information and data provided by IEHP. • The vendor will be required to provide timely and accurate reports to IEHP. • The vendor will be expected to work collaboratively with IEHP staff to ensure the successful completion of all surveys and projects.