Utilities Customer Information System Solution: Payment Gateway, Interactive Voice and Web Response Outbound Notifications, Call Center Module and Mobility Solution
Won by Selectron Technologies, Inc.$6.4MSingle Award
The contract is for a Utilities Customer Information System Solution, including a payment gateway, interactive voice and web response outbound notifications, call center module, and mobility solution. The vendor, Selectron Technologies, Inc., will provide professional services to manage, design, develop, test, and implement the functionality. The contract has a term of 8 years and includes provisions for kiosk hardware and services. The total contract value is estimated to be around $6,434,886.