Transit Survey Services

The City of Tucson has awarded a contract to ETC Institute for Transit Survey Services. The contract aims to gather information about transit users' travel patterns and trip-making behavior. The survey will be conducted using a tablet-based methodology, with the goal of collecting 7,500 completed surveys. The survey will include questions about riders' origin and destination, mode of access, and other relevant information. The data collected will be used to update the City's Regional Travel Model and to comply with Title VI requirements. The contract has a duration of 4 years, with an option to renew. The total cost of the contract is estimated to be around $329,695.51. • The survey will be conducted on weekdays, Saturdays, and Sundays, with a goal of collecting 6,640 weekday, 500 Saturday, and 360 Sunday surveys. • The survey will include questions about riders' origin and destination, mode of access, and other relevant information. • The data collected will be used to update the City's Regional Travel Model and to comply with Title VI requirements. • The contract has an option for On-to-Off (O2O) counts, which would be conducted to support the OD intercept survey expansion. • The survey will be conducted using a tablet-based methodology, with the goal of collecting high-quality data. • The contract includes options for additional services, such as data visualization dashboards and community/non-rider surveys.