This contract is for the provision of software maintenance services for the Emergency Preparedness Inventory Control & Asset Management (iCAM) software. The vendor, Sydion, LLC, will provide standard maintenance, custom enhancement, on-site support, and training services to Mohave County Dept. of Public Health. The contract has a term of one year, starting from February 13, 2025, and ending on February 12, 2026. The total price for the contract is $995.00. Some key points of the contract include:
• The vendor will provide periodic updates of the software, including corrections of substantial defects and minor bug fixes.
• The vendor will provide telephone support and maintenance at their office.
• The vendor will provide custom programming services and on-site support at a mutually agreed time.
• The vendor will provide training at a mutually agreed time.
• The customer agrees to pay the maintenance fee and other charges, including taxes.
• The customer agrees to grant the vendor access to their facilities and personnel.
• The customer agrees not to modify or alter the software without the prior written consent of the vendor.