Non-Emergent Medical Transportation Services (Southern AZ VA Healthcare System)

The Department of Veterans Affairs is seeking a contractor to provide non-emergent medical transportation services for the Southern Arizona VA Healthcare System. The contractor will be responsible for providing door-to-door transportation services for patients, including those with wheelchairs and stretchers. The contractor must have a 100% Service-Disabled Veteran Owned Small Business (SDVOSB) set-aside certification. The services will be provided 24/7, including weekends and holidays, and the contractor must be able to respond to unscheduled requests within 1 hour. The contractor will be required to use the VetRide Vendor Portal or VA-Approved Transportation Software to manage transportation requests and submit claims. • The contractor must provide all vehicles, personnel, and equipment necessary to perform the services. • The contractor must ensure that all vehicles are properly maintained and meet federal, state, and local regulations. • The contractor must provide a transportation coordinator to work with the VA Travel Department. • The contractor must ensure that all drivers and attendants are properly licensed, trained, and competent to provide the services. • The contractor must comply with all federal, state, and local regulations governing non-emergent medical transportation.