Description
The Internal Services Department is seeking bids for the provision of Enterprise Plan Plus Pro Support. The contract will be for a period of 12 months, from 8/2/2026 to 8/1/2027. The successful bidder will be required to provide support for up to 33 licensed users. The bid must include the cost of the support license, as well as any additional costs for configuration and implementation. The department is looking for a bidder who can provide high-quality support and ensure a smooth transition for their users. Some key features of the required support include:
• Support for up to 33 licensed users
• Configuration and implementation of the Enterprise Plan Plus Pro Support
• Ongoing maintenance and support for the duration of the contract
• Compliance with all applicable laws and regulations
• Ability to provide timely and effective support to users
The bidder must also provide a detailed breakdown of their costs, including any additional fees for configuration, implementation, and ongoing support. The department reserves the right to reject any bid that does not meet the requirements outlined in the solicitation.