On-Premise Emergency Services Telephony System

The Franklin County Board of Commissioners is seeking a qualified telecommunications vendor to design, install, configure, migrate, and support an on‑premise enterprise voice communication system for its Emergency Services Department. The solution must replace existing emergency telephony with a modern, reliable, on‑site platform that meets public‑safety standards. The contract will be awarded to the lowest‑priced technically acceptable sealed proposal submitted by the deadline. • Scope includes full system design, hardware procurement, cabling, installation, and integration with existing 911/dispatch infrastructure. • Migration of current users and data to the new platform with minimal service interruption. • Ongoing support and maintenance for the life of the contract (duration not specified). • Vendor must be capable of delivering a secure, redundant telephony system that complies with local, state, and federal emergency communications regulations. • All proposals must be submitted electronically by Oct 15, 2026; questions must be submitted through the county’s procurement portal (no deadline provided).