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North Carolina City of Rocky Mount·North Carolina

Integrated Utility Software Solution

Closes 2/3/2026$500k – $2MRequest for Proposal
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Description

The City of Rocky Mount's Energy Resource Department is seeking proposals from qualified software vendors to provide a comprehensive, integrated software solution to support Electrical Distribution Engineering, GIS, and Utility Operations. The selected vendor will deliver a system that enhances operational efficiency, supports mobile field access, integrates with existing infrastructure, and aligns with the City's long-term digital transformation goals. Key objectives include improving accuracy and efficiency in electrical distribution design and staking, enabling real-time and offline mobile access for field crews, modernizing GIS capabilities, and providing basic outage and ticket management tools. • Improve accuracy and efficiency in electrical distribution design and staking • Enable real-time and offline mobile access for field crews • Modernize GIS capabilities and migrate from ArcMap to ArcGIS Pro • Provide basic outage and ticket management tools • Integrate with AMI metering, SCADA, and other third-party systems • Deliver a hosted IVR system for enhanced customer communication • Ensure secure, scalable, and user-friendly system deployment

Attached files

Contact

Alicia Gaines(Purchasing Associate III)

[email protected]

(252) 972-1227

Key dates

Opened
1/6/2026
Questions due
1/16/2026
Pre-bid meeting
1/13/2026Mandatory
Closes
2/3/2026
Duration
3 years

Last updated

Details

Type
Request for Proposal
Industry
Information Technology and Software Development
NAICS
511210
Solicitation №
320-320-031225AG

Budget estimate

$500,000 – $2,000,000

The budget for this opportunity is likely to be in the range of $500,000 to $2,000,000, considering the scope of the project and the requirements for a comprehensive software solution. The City is looking for a system that can support various aspects of their utility operations, including electrical distribution engineering, GIS, and customer communication. The selected vendor will need to provide a hosted IVR system, mobile field access, and integration with existing infrastructure, which may require significant investment in software development, implementation, and maintenance.

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