Michigan Crisis and Access Line RFP 260000000897

The State of Michigan is seeking a crisis command center staffing service to support the Michigan Crisis and Access Line. The selected vendor will be responsible for providing staff to work at the crisis command center, which will include answering calls and providing support to individuals in crisis. The vendor will also be required to provide training and support to their staff. The contract is expected to be awarded for a certain period, but the exact duration is not specified. Key factors that will be considered in the evaluation process include the vendor's experience, technical capabilities, and pricing. Some of the key requirements of the contract include: • Providing staff to work at the crisis command center • Answering calls and providing support to individuals in crisis • Providing training and support to staff • Ensuring that all staff are properly trained and certified • Maintaining accurate and complete records • Complying with all applicable laws and regulations • Participating in regular meetings and providing progress reports • Ensuring that all services are provided in a professional and courteous manner The State of Michigan is looking for a vendor that can provide high-quality services and support to individuals in crisis. The selected vendor will be expected to work closely with the State to ensure that all services are provided in a professional and courteous manner.