Bismarck Event Center Operations & Food Beverage Services

The City of Bismarck is soliciting proposals for the management and operations of the Bismarck Event Center (BEC), a vital community asset comprising multiple venues including an arena, exhibit hall, and the Belle Mehus Auditorium. The selected operator will be responsible for the day-to-day management of the BEC and will be overseen by the BEC Authority Board. The City is seeking a qualified management company to implement fundamental operational changes to optimize space utilization, increase revenue generation, and elevate the BEC's position as a premier regional destination. Key responsibilities include: • Comprehensive facility management and operations • Event booking, scheduling, and coordination • Marketing and promotion of the facility • Food and beverage services (including concessions and catering) • Customer service and client relations • Maintenance and repairs (in collaboration with the City) • Financial management and reporting • Technology and systems management • Staff hiring, training, and development • Implementation of key performance metrics and effective analysis and reporting