eMAM Media Asset Management maintenance and business licenses

The Library of Congress requires contract support for maintenance of its Empress Media Asset Management (eMAM) system. The contractor shall provide maintenance and business licenses for the Library’s eMAM media asset management system. This includes providing two business unit licenses and maintenance support for 25 concurrent system users. The maintenance support must include services such as software batch updates, phone support, and access to online support web portal. The contract period is from August 1, 2026, to July 31, 2027. Key aspects of the job include: • Providing maintenance support for the eMAM system • Delivering two business unit licenses • Ensuring the system's custom implementation • Coordinating with the Library's Contracting Officer Representative (COR) for work conducted at Library facilities • Complying with the Library's requirements for contractor employee fitness and information systems security