VoIP Telco System

Newton County Schools is seeking information from vendors about available VOIP enterprise phone systems. The district operates 27 sites with approximately 1,300 phone extensions on Cisco Unified Communications Manager (CUCM) version 12.5 with Cisco Unity voicemail and is evaluating migration options to either a cloud-hosted or a hybrid solution. Vendors are asked to provide information on their capabilities and services, including number porting, network and gateway integration, handset assessment and replacement, data migration and configuration, unified messaging, training and support, and turnkey site activation. Key requirements include: • Support for a phased transition strategy • Seamless call routing and extension dialing between the legacy CUCM system and the new platform • Minimal disruption to end users • Clear migration path for Unity voicemail services • Compatibility with Cisco handsets • Intercom paging for two sites • Alternative for SIP