Migrant Case Management System

The Department of Homeland Security (DHS) is seeking information from vendors about their ability to provide a migrant case management system. The system should be able to track the lifecycle of an immigration case from encounter to final disposition. The solution should be a commercial off-the-shelf (COTS) software that can operate in a relatively austere environment with limited bandwidth and connectivity. The system should also conform to host-nation personal data protection laws. Some key features of the system include: • Role-based access controls and audit logging for sensitive case information • Ability to communicate in English and Spanish • Ability to facilitate scheduling, transportation arrangements, and custody management for removal operations • Ability to track case status, deadlines, and compliance with removal orders • Ability to support workflows related to alien removal, including case initiation, tracking, documentation, and coordination with foreign governments • User interface options available on web, mobile, etc. • Ability to store data on an existing cloud infrastructure • Compliance with Section 508 accessibility standards and federal security standards (e.g., FISMA, FedRAMP, NIST)