Customer Relationship Management (CRM) Solution and Website Redesign

The City of Pearland is seeking a qualified vendor to provide an integrated website redesign with a content management system (CMS) and customer relationship management (CRM) solution. The goal is to enhance the public-facing digital experience and internal management of customer interactions. The vendor will be responsible for providing a modern, accessible, secure, and integrated system. The scope of work includes integrating the website redesign with the CRM solution, migrating content from the existing site, and providing post-launch support. Key considerations include data residency and cybersecurity requirements, third-party system integrations, and content updates after launch. • The City is looking for a vendor to provide a comprehensive solution that meets their needs. • The vendor will be responsible for integrating the website redesign with the CRM solution. • The City is seeking a modern, accessible, and secure system. • The vendor will be responsible for migrating content from the existing site. • The City is looking for a vendor to provide post-launch support.