Customer Relationship Management (CRM) Solution and Website Redesign

The City of Pearland is seeking proposals from qualified vendors to provide an integrated Website Redesign with Content Management System (CMS) and Customer Relationship Management (CRM) solution. The goal is to enhance both the public-facing digital experience and the internal management of customer interactions by procuring systems that are modern, accessible, secure, and capable of seamless integrations. The project includes the development of a new website and the implementation of a CRM solution. The City is looking for a vendor that can provide a comprehensive solution that meets their requirements. Key features of the project include: • Development of a new website with a Content Management System (CMS) • Implementation of a Customer Relationship Management (CRM) solution • Integration of the website and CRM solution • Provision of a secure and accessible system • Ability to provide seamless integrations with other systems The City is seeking a vendor that can provide a high-quality solution that meets their needs and enhances their digital experience.