Volunteer Management System

The City of Denton seeks proposals for a Volunteer Management System (VMS) to centralize volunteer data, automate recruitment and scheduling, and provide real‑time reporting. The scope includes soliciting and selecting a VMS vendor, deploying the system in a ready‑to‑rollout state, and establishing support and operational hand‑off procedures. Public outreach and policy updates are excluded. The city aims to create a single source of truth for volunteer information, increase automation, improve reporting, enhance volunteer experience, and reduce organizational risk. • Centralized database for all municipal volunteers • Automated sign‑up, clearance, and scheduling workflows • Real‑time dashboards and reporting • User‑friendly interface for volunteers and staff • Implementation, training, and post‑deployment support • Excludes marketing and policy revision.