Employee Assistance Program for City of Troy Employees

The City of Troy is seeking a qualified firm to provide employee assistance services to its approximately 550 employees and their immediate family members. The selected firm will provide 24/7 confidential assistance, including counseling, training, and resources, on various topics such as family problems, physical and emotional abuse, alcohol and substance abuse, and more. The contract term will be for three years, with an option for a two-year extension. The firm will be required to provide quarterly reports on employee usage while maintaining confidentiality. • The firm will provide training for supervisors, including DOT alcohol and drug testing compliance programs. • The firm will provide counseling and contact information on various subjects, including alcohol and substance abuse, domestic violence, family issues, financial issues, mental health services, and stress management. • The firm will provide additional information to employees on a quarterly schedule, including posters, brochures, and other materials. • The firm will provide an internet site for employees and supervisors with training, counseling information, and an online library with articles, reference materials, links, and resources.