7H20 - Sole Source Remote Automated Laboratory System Software and Support

The Department of Veterans Affairs (VA) Palo Alto Health Care System is procuring a sole‑source, five‑year contract to provide middleware software, hardware, licensing, and ongoing support for its Laboratory Information System (LIS) interfaces to multiple point‑of‑care diagnostic devices. The contractor will supply a fully integrated data‑management platform (software, server hardware, operating system upgrades, and perpetual licenses) that must operate 24/7, store test parameters, enforce quality‑control rules, and support bi‑directional communication with devices such as Abbott i‑STAT, Roche AccuChek, GEM Premier, and others. The solution will be hosted on‑site at VA Palo Alto (Building 100, 4th Floor, Room E4‑310) and must include qualified technicians/IT staff, quarterly reporting, and warranty/maintenance at no extra cost throughout the base year and up to four optional extension years. • Scope: Provide middleware, server hardware, OS, licenses, upgrades, and 24/7 support for six diagnostic instrument families. • Duration: Base year 10/1/2026‑9/30/2027 plus four one‑year options (through 9/30/2031). • Delivery: Equipment and software to be installed at VA Palo Alto; ongoing remote/onsite support required. • Funding: Small‑business set‑aside (EDWOSB, HUBZone, SDVOSB eligible) with a $40 M size standard; total contract ceiling not explicitly stated but likely up to $40 M. • Evaluation: Sole‑source, price‑only evaluation. • Contractor obligations: Provide qualified personnel, submit service reports after each task, perform upgrades/patches at no extra charge, replace defective parts with new components only.