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NYS Sourcewell·New York

Unified Communications and Contact Center Solutions

Closes 9/29/2026$4M – $40MRequest for ProposalLogin required
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Description

Sourcewell, a State of Minnesota local government unit and service cooperative, is requesting proposals for Unified Communications and Contact Center Solutions to result in a procurement solution for use by its Participating Entities. Sourcewell Participating Entities include thousands of governmental, higher education, K-12 education, nonprofit, tribal government, and other public agencies located in the United States and Canada. Sourcewell encourages the use of Small, Minority-owned, Women’s Business Enterprise, Veteran-owned Business Enterprise (S/M/WBE/VBE) suppliers both as prime and subcontractors and encourages the participation of these suppliers in the solicitation process. A full copy of the Request for Proposals can be found on the Sourcewell Procurement Portal [https://proportal.sourcewell-mn.gov]. Only proposals submitted through the Sourcewell Procurement Portal will be considered. Proposals are due no later than September 29, 2026, at 3:30 p.m. Central Time, and late proposals will not be considered. Business enterprises awarded an identical or substantially similar procurement contract within the past five years: Avaya RingCentral Presidio Newcastle Communications Mitel Business Solutions

Attached files

The solicitation documents live at the source — open the bid source above to download them.

Contact

Tara Wolff(Deputy Chief Procurement Officer)

[email protected]

(877) 585-9705

Key dates

Opened
8/11/2026
Closes
9/29/2026
Duration
48 months

Last updated

Details

Type
Request for Proposal
Industry
Telecommunications
NAICS
517310
Solicitation №
092926

Budget estimate

$4,000,000 – $40,000,000

The budget for this opportunity is difficult to estimate without more specific information about the scope and requirements of the project. However, based on the fact that the contract term is 4 years and the solution will be used by thousands of participating entities, it is likely that the budget will be substantial. A rough estimate could be in the range of $1 million to $10 million per year, depending on the complexity of the solution and the number of entities using it. The total budget over the 4-year contract term could be in the range of $4 million to $40 million. Factors that may influence the likely payment range include the specific requirements of the solution, the number of participating entities, and the level of support and maintenance required.

AI estimate from the solicitation

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