The City of Columbus, Division of Water, is seeking a vendor to provide annual service and preventative maintenance for their FlowCam 8400 system. The system is located at the Water Quality Assurance Laboratory. The vendor must be an authorized representative of Yokogawa Fluid Imaging Technologies, Inc. and provide service equivalent to the Yokogawa Fluid Imaging Technologies, Inc - Gold Service Plan. This plan includes one preventative maintenance and calibration service visit annually, access to virtual FlowCam University, and VisualSpreadsheet software updates. The coverage period is from 5/8/2026 to 5/7/2027.
• The FlowCam 8400 system has a model number of 8410-C-633 and a serial number of 10966.
• The vendor must provide service equivalent to the Yokogawa Fluid Imaging Technologies, Inc - Gold Service Plan.
• The plan includes one preventative maintenance and calibration service visit annually, performed on site, with travel expenses, labor, and standard PM parts included.
• The plan also includes access to virtual FlowCam University for self-paced learning and 1:1 remote FlowCam support and training.
• The plan includes VisualSpreadsheet software updates within the current software version.
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