Description
The Los Angeles Community College District is seeking a comprehensive, cloud‑based case management software system to replace its existing Title IX/DHR solution. The solution must support unlimited user licences (≈ 267 000 students and staff), provide intake, workflow, reporting, and communication tools, and integrate with Azure SSO, Office 365, PeopleSoft SIS, and SAP HR. The contract includes software licensing, implementation, data migration of ~1 800 legacy cases, training, and ongoing support, with a base term of three years and two optional one‑year extensions. Vendors must comply with stringent security, privacy, and accessibility (WCAG 2.2 AA) requirements and submit a hard‑copy proposal by the April 13 deadline.
• Provide a full‑featured case‑management platform (intake, workflow, dashboards, regulatory reporting).
• Integrate with existing campus systems (Azure SSO, Office 365, PeopleSoft, SAP) and host in Azure Government Cloud or the district’s Azure account.
• Meet extensive security (FIPS 140‑3, SOC‑2, ISO 27001) and accessibility (WCAG 2.2 AA) standards, and submit required certifications and a risk‑acceptance form.
• Deliver implementation services, data migration (≈ 1 800 records), training (multiple sessions), and multi‑year support, with optional one‑year extensions.