Special Mode Transportation for VA Northern California Health Care System

The Department of Veterans Affairs is seeking information from potential vendors to provide non-emergency special mode transportation services for beneficiaries of the Northern California Health Care System. The contractor will be required to provide all necessary vehicles, equipment, and personnel to transport patients to and from medical facilities. The services may be required 24 hours a day, 7 days a week, and the contractor must be able to respond to requests within a certain time frame. The contractor will also be required to provide oxygen tanks and other medical equipment as needed, and to ensure that patients' personal effects are transported safely. • The contractor must have a toll-free phone number and email address for accepting requests for service. • The contractor must be able to provide transportation services to various locations within the state of California. • The contractor must adhere to all applicable laws and regulations, including those related to patient privacy and security. • The contractor must provide a minimum of a one-year base period, with four additional option years. • The contractor must ensure that all employees are trained and competent to perform the required services.