Description
The County of San Mateo is seeking a secure, user-friendly video-communication platform to support its Human Services Agency's Employment Services division. The platform should enable real-time appointment booking, secure virtual meetings, and engagement tools such as automated reminders and educational resources. The solution must be HIPAA-compliant, easy to navigate, and tailored to meet the specific needs of the County. Key features include:
• Client access through a web-based interface and mobile applications
• County access for managing schedules, conducting video consultations, and exchanging secure messages
• Interoperability with the County's existing Electronic Health Records (EHR) systems
• Multimedia and messaging support for comprehensive consultations and follow-up communication
• Client engagement tools for education, appointment reminders, and continuous care management
Attached files
The solicitation documents live at the source — open the bid source above to download them.