Description
Gwinnett County is seeking an authorized reseller to provide the Absolute Secure Access™ Mobility SaaS platform along with onboarding, training, and ongoing support for roughly 2,385 county‑wide endpoints. The contract includes a firm‑price initial term starting December 19 2026 and up to four one‑year renewal options, with the award based on the lowest responsive and responsible bid. Vendors must submit a sealed, duplicate bid package by the deadline, include required certifications (E‑Verify, non‑collusion, ethics), and demonstrate ability to meet service‑level expectations such as account management, multi‑channel order processing, and 24/7 technical support.
• Provide 2,385 software licenses and 70 onboarding service units at a discounted rate off the listed MSRP ($160/license, $250/onboarding).
• Deliver comprehensive support services: account manager, ticket tracking, phone/fax/PO/web/API ordering, and toll‑free technical assistance.
• Submit full bid package (requirements page, pricing schedule, references, affidavits) in duplicate, sealed, and labeled per instructions.