Description
The Massachusetts Port Authority (Massport) is seeking a qualified concessionaire to design, install, operate, and maintain a “Prohibited Items Mail‑Back” service at Boston Logan International Airport. The concessionaire will provide secure mail‑back units in the pre‑security areas of Terminals A, B, C, and E, collect TSA‑confiscated items that are not illegal, and return them to passengers via mail. The award will be a five‑year service agreement (with a 120‑day termination clause) that requires the concessionaire to bear all design, construction, equipment, insurance, and operational costs, while Massport will receive a percentage of gross revenue (percentage to be proposed). The successful vendor must meet strict insurance, ADA, cyber‑security, PCI‑DSS, and airport‑security requirements, provide 24/7 support, and submit a $2,500 proposal deposit (certified check) with the bid.
• Scope includes design, installation, and ongoing maintenance of mail‑back kiosks, 24/7 customer service, and rapid repair/replacement (24‑hour response, 48‑hour replacement).
• Mandatory insurance: $1 M general liability, workers’ compensation, automobile liability, and full‑replacement property coverage.
• Financial model is revenue‑share based; historical gross‑sales data show annual revenues in the low‑to‑mid‑hundred‑thousand‑dollar range, implying a potential concession fee of roughly 10 % of revenue.
• The solicitation includes a pre‑submission conference and site tour on October 14, 2026, a question deadline of October 21, 2026, and final proposal due November 12, 2026.